Released by Roxio Inc.

New support capability strengthens Roxio's commitment to customer service

London, UK - 9 July 2003 - Roxio, Inc., the Digital Media Company, provider of the best selling digital media software in the world, today announced that with immediate effect customers will be able to take advantage of a UK-based customer help line.

The UK customer support number is 020 7365 8392, and its hours of operation are 09:00-18:00 Monday to Friday (excl. public holidays). Online customer support is also available at www.roxio.co.uk

About Roxio
Roxio, Inc. provides the best selling digital media software in the world. Roxio makes award-winning software products for CD/DVD burning, photo editing and video editing. Roxio's family of products includes category-leading products Easy CD & DVD Creator(tm), Digital Media Suite(tm), Easy CD Creator R (Windows) and Toast R (Macintosh) for CD/DVD burning, Photo Suite R for digital photography, and Video Wave R for digital video. Roxio also owns Napster R and plans to re-launch it as a legal, paid service in the near future. Roxio's current installed base is in excess of 100 million users. Roxio distributes its products globally through strategic partnerships with major hardware manufacturers, in stores with the leading worldwide retailers, through Internet partnerships and also sells its products direct at www.roxio.co.uk.

Headquartered in Santa Clara, California, Roxio also maintains offices in Minnesota, Canada, United Kingdom, Netherlands, and Japan. The company currently employs approximately 400 people worldwide. Roxio is a member of the S&P Small Cap 600 and the Russell 2000 Index.