Sigma say sorry again for delays and ask customers for feedback once they get their camerasSigma opens SD14 preview gallery
Sigma SD14 Photokina news pictures
Sigma SD14 launch press release
Sigma SD14 postponed press release
Sigma must surely deserve the prize for being the most humble of photo industry companies. We've received another communication from Sigma apologising for the delays in getting the SD14 out to market. But they have also committed to the launch date of 6th March, just prior to the big PMA trade show, which officially starts on 8th March. Here is the latest statement from Sigma - now if only all companies were like this...:
Last November, We found it necessary to postpone delivery of this camera. We deeply apologize for this delay but feel that the wait has been worthwhile and we very much appreciate your patience.
Beyond the worldwide release on March 6, we would like to assure you that we have worked hard to refine the SD14. The hardware issues that caused us to withhold the camera have now been fixed, and it is with some pride that we send this photographic tool into the market. I personally hope you will enjoy the image quality of the SD14.
We have received many messages from our customers since my announcement last December. I have also read many of the postings in the Internet forum on this topic. I expected to receive severe criticism for our decision, and this was the case in a few instances. However, I was also very gratified to read so many positive and encouraging messages, and I was pleased that members of the Sigma Users community by and large understood how difficult and yet necessary it was for us to take this step.
Each time I read such a message, I was impressed and moved by your patient and cooperative attitude. More importantly, our engineers were also greatly encouraged by the support they received from you. I say with sincerity that all of us at Sigma are very proud to have such supporters. You are clearly our companyís most important asset.
Our commitment to you does not end with the release of the SD14, of course. We feel we have done our job as best as we can. However, we are aware that we may not have found everything. Once you have received your SD14, I would like to encourage you to contact us directly if you have an issue with the camera that you feel we need to address or if you have suggestions for further improvement.
From the moment we decided to enter the market for digital cameras, it has been our mission to deliver the ideal photographic tool for enthusiast photographers using X3 direct imaging technology. We feel that the Foveon direct image imager is the best device for capturing still images in theory and in practice. We stand by this commitment, and we strongly believe that by working together with you, our loyal customers, we will make present and future cameras even better.