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  #1  
Old 27-11-07
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How do you see the Portal Page?

Its come to my attention that a member doesn't see the portal page as I would expect. When they log in, the portal page appears with the preamble but no recent posts show at all. They have tried clearing out all Cookies etc but to no avail. It occurs to me that its quite likely that other members do not see any recent posts on the Portal page http://dpnow.com/forum2/cmps_index.php and simply are not aware that it should.

So do you see recent posts on the Portal page? If not do let us know.
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  #2  
Old 27-11-07
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Re: How do you see the Portal Page?

Open the attached thumbnail to see what it should look like:

Ian
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  #3  
Old 27-11-07
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Re: How do you see the Portal Page?

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Originally Posted by Ian View Post
Open the attached thumbnail to see what it should look like:

Ian
This is how it is being seen by the member who brought it to my attention
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Old 27-11-07
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Re: How do you see the Portal Page?

Can you ask if they have Javascript enabled?

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  #5  
Old 27-11-07
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Re: How do you see the Portal Page?

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Originally Posted by Ian View Post
Can you ask if they have Javascript enabled?

Ian
PS No ads are showing - so it could be ad-blocking software.
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  #6  
Old 27-11-07
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Re: How do you see the Portal Page?

Quote:
Originally Posted by Ian View Post
Can you ask if they have Javascript enabled?

Ian
The same member drew my attention to the problem too. They do have Javascript enabled and the appearance of the portal page is the same (no new posts) whether they have the ads on or off.

They also mentioned they have the ads blocked as the DPN pages are slow to load so they turned off the ads in an attempt to speed things up.

So ad blocking definitely isn't the problem.

Pol
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Old 27-11-07
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Re: How do you see the Portal Page?

Quote:
Originally Posted by Stephen View Post
This is how it is being seen by the member who brought it to my attention
Same for me. I have to click on "new posts" on the horizontal grey menu to see them. Thought it was set up that way!
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Old 27-11-07
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Re: How do you see the Portal Page?

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Originally Posted by StuartR View Post
Same for me. I have to click on "new posts" on the horizontal grey menu to see them. Thought it was set up that way!
So I was right, there are others and if you are typical Stuart others won't realise its not how it should be.
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Old 28-11-07
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Re: How do you see the Portal Page?

I see it as it should be seen.
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Old 28-11-07
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Re: How do you see the Portal Page?

Quote:
Originally Posted by Stephen View Post
So I was right, there are others and if you are typical Stuart others won't realise its not how it should be.
I have a theory as to why this has happened and applied a fix - if anyone who used to not to be able to see it (about 5 of you in my estimation) can let me know if it has changed, I'd be grateful!

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  #11  
Old 28-11-07
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Re: How do you see the Portal Page?

Quote:
Originally Posted by Ian View Post
I have a theory as to why this has happened and applied a fix - if anyone who used to not to be able to see it (about 5 of you in my estimation) can let me know if it has changed, I'd be grateful!

Ian
Works for me now - so what did you do? Must have been user-specific somehow?
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  #12  
Old 28-11-07
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Re: How do you see the Portal Page?

Quote:
Originally Posted by StuartR View Post
Works for me now - so what did you do? Must have been user-specific somehow?
Er yes...

A small number of people, including you, have 100MB privileges on the gallery and there was a fault in the setup of these accounts.

Sorry about that!

Ian
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  #13  
Old 28-11-07
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Thumbs up Re: How do you see the Portal Page?

Just received a PM about it and can report all is well for the other member too.

Pol
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  #14  
Old 28-11-07
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Re: How do you see the Portal Page?

Quote:
Originally Posted by Pol View Post
Just received a PM about it and can report all is well for the other member too.

Pol
Yes - Stuart was another, but he reports all is well now, too - phew!

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