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Windows 7 boot up problem

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  • Windows 7 boot up problem

    I have been running Windows 7 OK on my older computer. At boot up a password was set which has to be entered to complete the boot up. This afternoon when I entered the password it was refused and displayed a message :- "User Profile Service service failed the logon. User profile cannot be loaded."
    Now I cannot get onto the computer whatever I try. Has anyone any suggestion which allow me to gain access. ??

  • #2
    Re: Windows 7 boot up problem

    Is it a fault (Windows installation damaged) or have you lost/mistyped the password?

    If windows is damaged try the Windows repair http://windows.microsoft.com/en-GB/w...startup-repair

    If it's a lost password there are solutions, here is one. http://pcsupport.about.com/od/window...-windows-7.htm

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    • #3
      Re: Windows 7 boot up problem

      Many thanks Mike. I will explore both of these leads and let you know how I get on.

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