Windows 7 boot up problem

DennisP · #1 07-12-14

I have been running Windows 7 OK on my older computer. At boot up a password was set which has to be entered to complete the boot up. This afternoon when I entered the password it was refused and displayed a message :- "User Profile Service service failed the logon. User profile cannot be loaded."
Now I cannot get onto the computer whatever I try. Has anyone any suggestion which allow me to gain access. ??

mike_j · #2 07-12-14

Is it a fault (Windows installation damaged) or have you lost/mistyped the password?

If windows is damaged try the Windows repair http://windows.microsoft.com/en-GB/w...startup-repair

If it's a lost password there are solutions, here is one. http://pcsupport.about.com/od/window...-windows-7.htm

DennisP · #3 07-12-14

Many thanks Mike. I will explore both of these leads and let you know how I get on.